Market dynamics are forcing the majority of retailers to expand the number of fulfillment options they use. Industry leaders such as Amazon and Walmart have reset consumer expectations around product availability and retailers must adapt to the ‘what I want, when I want it’ environment we live in. However, expanding fulfillment options adds incredible complexity and without proper processes and systems in place, retailers may unintentionally add friction in the buying process and lose margin on every order.
Join Incisiv, Radial, along with special guests from REI and Nike, in this unique “fireside chat” session that will leverage new research and panel expertise to tackle the complexity of omnichannel order fulfillment.
Attendees will learn: