Maturity Assessment.

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Understand retailers’ current digital commerce maturity across customer journey stages and impact on conversion.

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Understand the digital commerce maturity of key retail segments across shopper journey stages.

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UNCONFERENCE STORE TOUR

See where you stack up against industry leaders, and identify where your desktop and mobile experience is deficient.

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See where you stack up against industry leaders, and identify where your desktop and mobile experience is deficient.

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ATTENDEES

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Receive a prioritized set of short-term actionable recommendations to drive quantified value.

Incisiv’s Digital Commerce Maturity Benchmark Methodology.

Benchmark methodology

Top 200

US retailers sites

8

retail segments

250+

attributes across customer journey stages

100,000+

data points

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Correlated attributes with:

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Site traffic

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Conversion rate

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Time spent on site

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Average order value

Note: We have a similar digital commerce benchmark for ‘Consumer Brands’ built on 100 sites on 150+ attributes covering key segments such as ‘food and beverages’, ‘household and personal care’, ‘tobacco and related products’, ‘drugs’ and ‘electronics / consumer durables’.

The benchmark enables retailers to unlock the value of e-commerce with immediate, impactful and incremental recommendations.

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Differentiators today, table-stakes tomorrow:
High impact feature-functionalities that are surprisingly overlooked by many retailers.

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High impact:
Not just for aesthetics, but a positive impact on conversion, loyalty and customer experience.

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Incrementally scalable:
No massive overhauls or multi-year, million dollar transformation programs required.

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Custom-delivered:
Not one-size-fits-all insights, but a curated recommendations for your brand and segment.